What We Collect and Why We Hold It
When you register an account, we collect your name, contact details, date of birth and any identity verification documents you submit. When you fund your account through bKash, Nagad or Rocket, we record the transaction reference, wallet number (masked) and amount — this is necessary to
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process your deposit and match it to your account. We also collect device and browser data automatically, including IP address and session timestamps, to detect suspicious access and keep your account secure. We do not sell this data. We do not share it with advertisers. We
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share it only with payment processors, fraud-detection services and any authority we are legally required to report to. Data retention periods depend on the legal obligations that apply in your region. If you close your account, we retain certain records for as long as required by
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applicable law — we will tell you the applicable period on request. Use of our platform is subject to your local law and eligibility requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.